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Viewing a guest profile

Open one guest record for stay history and details.

4 min read

  1. Step 1

    Individual profile

    Select a guest from the directory to open their profile (`/guest_and_crm/profile/:guestId`). Review contact information and history entry points tied to bookings.

  2. Step 2

    Planned CRM features

    Communication log, Loyalty program, and Feedback screens exist in routing but are not fully available in the current desktop build. Use Guest profile and Bookings for operational needs today.