Getting Started
Account access, onboarding, and property setup.
- What is Lodgeflow?
- Desktop app requirements
- Signing in and signing out
- Accepting a Lodgeflow invitation
Lodgeflow Help Center
How can we help you flow today?
Search guides, troubleshooting steps, and best practices for your property.
Knowledge base categories
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Bookings & Reservations
Lists, calendar, walk-in, direct, and payments.
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Front Desk
Check-in/out, registration, folios, and night audit.
Rooms & Inventory
Room types, physical rooms, and status board.
- Room management overview
- Creating and editing room types
- Adding physical rooms
- Dashboard room status and housekeeping filters
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Guests & CRM
Guest directory and profiles.
Key Cards & Locks
Encoders, TTLock, and admin keys.
- Key card management overview
- Card encoder (Windows only)
- Assigning and programming a guest card
- Lock status and TTLock
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Payments & Billing
Providers, taxes, and collecting payment.
Discounts
Promo codes, rebates, and comps.
- Discounts overview
- Promo code discounts
- Manual adjustment (rebate)
- Stay X Pay Y and complimentary discounts
Team & Security
Roles, invites, and account security.
- Roles and permissions overview
- Inviting staff members
- Creating and configuring roles
- Changing your password